CFI - Commercial Administrative Support

Lakeland Dairies Co-operative Society Limited (The Group) is the second largest dairy processor on the island of Ireland. The business is complex and ambitious with a milk supply pool of 2 billion litres of milk, drawn from over 3,200 family farms across 16 counties.

With the most modern dairy manufacturing facilities in 6 locations on a cross-border basis, the Group supplies to a broad customer base including some of the world’s foremost ‘blue chip’ companies across the dairy food ingredients, foodservice and consumer food channels on a domestic Ireland, UK, European and global basis. Internationally we export some 240 different products to over 100 countries worldwide.

The Group’s Agribusiness Division (Lakeland Agri) operates a state-of-the-art Animal Feed Manufacturing Facility and is a leading and innovative provider of the highest quality feeds and agricultural inputs to dairy, beef, and sheep farmers across the north and south of Ireland.

The Role

This position is a pivotal support role within the Commercial team, combining office management, administrative coordination, and project support. The role ensures the smooth running of the CFI division while contributing to key commercial initiatives such as customer portal management, tender submissions, pricing strategy and trade show logistics.

Key Responsibilities (Not Limited to):

• Liaising with head office and customers with respect to any issues encountered on a day-to-day basis and responding in a timely manner.
• Ensure all customer portals are managed and responded to in a timely manner, circulating relevant information within the business as needed. Assisting with all on line tender documentation and customer set up.
• Lead strategic projects for the CFI team, including defining and rationalising the CFI pricing strategy.
• Liaise with AR/AP, Care, purchasing and operations regarding new listing, nominated lines and promotional and seasonal cycles
• Coordinating with customer service and the various head office operations teams on service levels.
• Administration of commercial account projects to ensure timely and effective completion.

Qualifications and Experience

• Strong IT proficiency, particularly in Microsoft Office tools (Excel, Word, PowerPoint) is essential
• Experience working with an ERP system (ideally SAP) would be advantageous.
• Previous experience in a similar administrative role is desirable but not essential.
• Fluent in English (written and spoken) is essential. German language skills would be advantageous.

We are committed to equality and believe in building a diverse organisation that is representative of and responsive to the needs of our customers and stakeholders.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

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